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Your therapist can send you a questionnaire to fill in between sessions. They arrive in Forms in your workspace, and most take a couple of minutes.

Two kinds of thing arrive here

A measure’s questions, scoring and severity bands come from a fixed registry in the app, not from your therapist, and licensed instruments aren’t on the platform. Forms aren’t scored unless your therapist built scales into one.

Filling one in

Everything due sits under To fill in, badged Due now or Overdue.
The Forms page in the workspace, described as questionnaires from your therapist, showing two preview cards under To fill in — a PHQ-9 sent fortnightly and a GAD-7 sent monthly — each badged Due now and naming the therapist who sent it.

Anything waiting on you sits under To fill in, badged Due now

1

Open it

Every question on one page, with a count of how many you’ve answered.
2

Answer every question

A partly answered measure won’t send. Blank questions are listed and you’re taken to the first.
3

Send it

Click Send it. Nothing is saved until then.
Reopen anything you’ve sent to change it; Save changes replaces that date’s answer.

Due dates

A form arrives with a cadence: Once, Weekly, Fortnightly, Monthly or Quarterly. Each repeat is its own occurrence with its own date, and past answers stay attached to theirs.
Due dates aren’t adjusted to your timezone — a form is due on the same calendar day for you and for your therapist. Session times always are.
A repeat stays open until the next comes due; a one-off for a week, then reads as overdue. Your therapist can pause or end an assignment: it stops asking, and anything you sent stays.

If you skip one

No penalty, no chasing, no effect on your bookings.
  • The occurrence is recorded as missed, and your therapist can see that it was.
  • The next one arrives on schedule.
  • Fill in an earlier one from the menu on the card; it fills that gap rather than counting as the new one.
If a form doesn’t make sense, tell your therapist rather than guessing.

Your own scores

Open the menu on a card: What you’ve sent lists the dates you answered with the score beside each — 12 of 27, for instance. Nothing is colour-coded. Open Therapy doesn’t tell you what a score means. A questionnaire score is not a diagnosis, so ask your therapist if one worries you.

Who sees your answers

The therapist who sent it. If you’re seeing more than one therapist on Open Therapy, your measure scores are part of what any of them can read. No other client sees anything. The Outcome measures switch under What your therapists see in Settings controls how much of a measure they see. It’s on by default, and it’s all or nothing. Some measures include a self-harm question. Answering above zero raises a flag with the therapist who sent it, so a person reads the response. With the switch off, they’re told you answered and nothing more.

If a question brings something up

Open Therapy is a directory and booking platform. A flagged response is emailed to your therapist to read when they next open their work — nobody is watching answers as they arrive, and a form is not a way to reach anyone urgently.If you’re in immediate danger, call 000. To talk to someone now, call Lifeline on 13 11 14 or 13YARN on 13 92 76, both 24 hours. More services are listed in Getting help.
If something in a form is worth talking about before your next session, message your therapist. That reaches a person; a form doesn’t.