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A prompt is a question or an instruction to write against. You write them in Prompts, and a published one carries your name, your discipline and a link to your profile into every client’s prompt list.
The therapist Prompts screen with a New prompt button, a search field, category filters from All to Rest, a Your prompts row of three cards bylined with the therapist's name and discipline, one marked Draft and private, and a catalog row of prompts bylined Open Therapy

Your own prompts sit above the shared catalogue, with drafts marked private

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Writing one

Click New prompt. The eight categories are Starting out, Before a session, After a session, Hard days, Relationships, Gratitude, Growth and Rest. A client can filter by any of them. A title and a body are all that’s required to save.

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Private or published

You choose when you save.

Private

Nobody else sees it. It stays in Your prompts as a draft, and you can still suggest it to your own client.

Published

In the catalogue every client can browse, bylined with your name and discipline and linked to your profile. Only therapists can publish.
A client can write prompts, but only for themselves.
The publish check reads the role on your record rather than the one in your session, so it takes effect immediately.

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Suggesting one to a client

Open a prompt and choose Suggest. It appears in that client’s Suggested for you, marked with your name and a note of up to 280 characters if you write one.
  • Your caseload only. Someone you’ve had, or have, a session with.
  • They need an account. A client you added yourself who hasn’t signed up can’t be sent one. You’ll be told.
  • Suggesting the same one again replaces it. The note is overwritten, and the suggestion comes back if they’d cleared it.
Nothing obliges a client to use a suggestion, and nothing tells you whether they did.

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What you can’t see

Prompts carry no read counts, unlike Writing. To know whether one landed, ask the client in a session.

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Withdrawing one

Delete removes a private prompt outright. A published one is withdrawn from the catalogue instead: nobody new can find it, and entries already written against it stay readable.

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What not to put in one

A published prompt is you, named and linked, in front of clients who haven’t chosen to see you. Nothing screens it.
  • Write for anyone, not for someone. A prompt is general writing and can’t assess a person.
  • No case material. A composite is still identifiable if the person would recognise themselves.
  • No claims about outcomes. The advertising limits on your posts and reviews apply to a prompt with your byline too.
Nobody reads what a client writes, so writing is not a way for them to reach anyone. If you write a prompt that touches suicidal thinking, self-harm or crisis, put the crisis lines in the prompt itself. Emergency services on 000. Lifeline on 13 11 14. See Getting help.

Writing

Posts and practice updates, which are public and counted.

How a client sees prompts

The other side of this page, including what stays private to them.