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Forms in your workspace sends questionnaires and collects the answers on the client’s record already scored.

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The library

Ten scored instruments ship with the platform, reproduced as published. Filter by category or search by name. Each carries its attribution.
Measures are not editable. Changing an item invalidates the norms it was validated against. If you want something of your own, write a form.

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Licensed instruments are deliberately absent

The Beck inventories, the Y-BOCS, the ORS and the SRS are not in the library and won’t be: every instrument here is free to use in clinical practice. Reproduce anything you’re licensed for as a custom form under your own licence.

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Scoring comes from the registry

You never type a score in, and neither does the client. The instrument turns answers into a score, a severity band and, where it defines one, a risk flag. One definition per instrument means a chart across four months compares like with like. Direction is part of the definition: a falling PHQ-9 and a rising WHO-5 are both drawn as improvement.
Open Therapy scores an instrument. It does not interpret one, and nothing on the platform tells you what to do about a score.

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Your own forms

New form opens the builder. Questions can be scales, single or multiple choice, short or long text, a number, a date, a yes/no, or a section heading. Five editable starting points sit in the library: Intake questionnaire, Consent to treatment, Telehealth consent, Safety plan and Session feedback. Copying one gives you a draft of your own. Publish a form before you send it.

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Sending one

1

Choose the form

From the measures library, your own forms, or the client’s file.
2

Choose the client

Only clients with an account can be sent a form — see Client files.
3

Choose how often

Once, weekly, fortnightly, monthly or quarterly. Fortnightly is the default.
4

Set the dates

A start date, and an optional end date. A repeating assignment runs until you end it, to a ceiling of 260 occurrences.
5

Add a note (optional)

Up to 1,000 characters, shown to the client with the form.
An occurrence stays due for the whole period it belongs to and becomes overdue only when the next one arrives. A one-off form has a week’s grace. Answers are matched to the occurrence they were due for, not the day they were submitted.

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Due dates don’t move with the reader

Almost every date on Open Therapy renders in the reader’s timezone. Form due dates stay on the portal’s timezone for both of you.

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Reading what comes back

Out with clients lists live assignments. Anything with a flagged response — a self-harm item, or a risk question answered high — is pulled to the top of the page under Needs a look.
The Forms screen with a New form button, a Needs a look panel holding three flagged PHQ-9 assignments with their scores and severity bands, and an Out with clients list showing each assignment's cadence, how many have been answered, how many were missed and the latest score

Flagged responses sit above everything else

A returned form appears on the client’s Measures tab with the score, the change since last time, the severity band, the individual answers and a trend line. You’re notified when one comes back, a flagged response differently to a plain completion, and that notification can’t be muted.
A flag is a prompt to read the answers, not an alert anyone else receives. Open Therapy does not monitor responses and does not provide crisis support. If someone is at immediate risk, call 000. Lifeline is 13 11 14. See Getting help.

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The client’s sharing switch

Clients control what their therapists see. Outcome measures is described to them as “Your treating therapists see the same K10 and GAD-7 scores you do.” It defaults on. If a client turns it off: You can ask a client to turn it back on. You can’t turn it on for them, and you won’t be told when it changes.