> ## Documentation Index > Fetch the complete documentation index at: https://docs.opentherapy.app/llms.txt > Use this file to discover all available pages before exploring further. # Therapist profiles > What's on a therapist's Open Therapy profile and how to read it before booking. A profile is everything a therapist wants you to know before you book, in a fixed order so you can compare two of them without hunting. ## The header Name, star rating with the number of reviews behind it, discipline, and location — either a suburb and city, or *"3 locations in Sydney"* if they work from several. A **verified badge** means Open Therapy has checked their registration against the relevant national register. See [Safety and privacy](/safety-and-privacy#verifying-therapists). ## What's on the page A portrait, and often short video clips and photos of the rooms. Worth two minutes — hearing someone talk tells you more than a bio. Their bio in their own words, how they'll meet you, and the languages they speak. Each named service with its duration and price. Selecting one loads it into the booking panel, so the price you see is the price you'll pay. Posts the therapist has written about the work, and practice news when something changes. Group programs they facilitate. Usually a fraction of the individual fee — see [Groups and programs](/clients/groups). Clinics with their standing days, or a service area on a map with the radius they'll travel for home visits. The specialties they list. Useful for checking your reason for coming is actually their work rather than something they'd accept. Registering body, registration status, years practising, and their listed qualifications with dates. Each funding type with a tick or a dash and a line of detail. See [Rebates and funding](/clients/rebates-and-funding). Rating, quoted review, name and date. Reviews cover the service — booking, admin, premises, manner — and by law can't discuss treatment or outcomes. See [Reviews](/clients/reviews). ## The booking panel On the right, and it follows you down the page as a bar once it scrolls out of view. You'll choose a service, then a mode, then a location, then a date and time. See [Book a session](/clients/book-a-session). Two trust lines sit under it: **Registration checked by Open Therapy**, and for online work, **Encrypted video link for online sessions**. The therapist's cancellation terms are shown here in one line — the same terms that will be enforced if you need to cancel. ## Support workers are different Disability support workers and other shift-based practitioners are engaged by the hour on a roster, not booked by the appointment. Their profile shows an hourly rate and a **request** form instead of a booking panel. Nothing is booked or charged from that form. They'll confirm whether the roster works, usually within two business days, and you'll both sign a service agreement before the first shift. These practitioners bill after each shift rather than at booking, and plan managers are billed direct. ## Personal booking links A therapist may hand out a link like `opentherapy.link/sarah-chen` on a card or in an email signature. It opens exactly the same profile. Both addresses are legitimate. ## Similar therapists Three alternatives at the bottom of every profile. Useful when someone is right in kind but wrong on price, location or availability.